WHO WE ARE
I, Helen Shiner am committed to safeguarding and preserving the privacy of visitors to my website and/or blog and of people who subscribe to receive my blogposts via e-mail.
PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
In running and maintaining our website and blog, we may collect and process the following data about you:
• information about your use of our site, including details of your visits, such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data;
• information provided voluntarily by you, for example, when you subscribe to receive our blogposts via e-mail;
• or information that you provide to us voluntarily, when you communicate with us by any other means.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
There are currently two ways in which you can contact us via this website.
The second way you can contact us is if you choose to subscribe to receiving our latest blogposts via e-mail. If you enter your e-mail address into the ‘Subscribe to blog via e-mail’ box at the foot of any page on this website, you will receive an automated confirmation e-mail from our website via WordPress.com. You then have the option to confirm your choice to subscribe to receive blogposts via e-mail from us at www.helenshiner.co.uk, or to ignore the e-mail, if you change your mind prior to subscribing. If you choose to confirm, you will receive each new blogpost from our blog via e-mail. Each e-mail you receive will have a link at the bottom that allows you to unsubscribe to this service at any time. You do not need to contact us, if you choose to unsubscribe. We receive the notification that you have chosen to subscribe via e-mail (for further details, see the section below on SPAM CHECKING).
You can also choose to ‘Manage your settings’ via a second link at the bottom of any blogpost you receive via e-mail.
Functionality cookies for blog subscriptions are retained by JetPack for WordPress for a duration of 347 days to remember your blog and post subscription choices, if you have an active subscription. These cookies cease to function if you unsubscribe.
We use this information solely for customer service purposes. We will never use it for marketing purposes.
COMMENTS AND LIKES
EMBEDDED CONTENT FROM OTHER WEBSITES
Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: we, as site owners, do not have access to any of this information via this feature. For example, a WordPress site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic (who own Jetpack for WordPress) for 28 days and are used for the sole purpose of powering this feature.
We also use Google Analytics to monitor traffic to this website and blog. You can read about how Google Analytics collects data here.
Google Analytics collects data via session cookies (a cookie that is erased when the visitor closes his/her browser): its tracking code logs details about a visitor’s browser and computer, the exact time of any visit to this website and its duration, and to throttle the speed of requests to the server.
Google Analytics also collects data on where a visitor comes from, which search engine was used, which links were clicked and which search terms were used. It retains this information for 6 months.
Google Analytics also collects data on the number of times a visitor accesses the website, as well as dates for the first and most recent visits. It retains this information for 2 years.
THIRD PARTY LINKS
HOW LONG WE RETAIN YOUR DATA
Please see each section above for details relevant to specific data sets.
THE RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments on it (where this functionality is activated), you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact us by e-mail at info(at)helenshiner.co.uk or via our Contact page. We undertake to enact your request within one calendar month.
YOUR CONTACT INFORMATION
SHARING YOUR DATA
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. WordPress.com by default does not share data with anyone. Google Analytics sends data to the USA, which is considered an ‘adequate country’. This means we are GDPR compliant in this respect. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
DISCLOSING YOUR DATA
• where we are legally required by law to disclose your personal information
• to further fraud protection and reduce the risk of fraud.
HOW WE PROTECT YOUR DATA
We use a two-step authentication process for this website and blog.